Solutions
Training of Trainers turns credit officers and managers into business advisors who can support members before and after lending, not only process applications.
This page shows how KESSOI builds the staff capability needed to assess businesses, mentor members, spot early warning signs, and reduce pressure on the loan book.
What you'll find here
Why it matters
SACCO staff are asked to recruit, assess, disburse, recover, and advise. Without structured support, that workload creates inconsistency. KESSOI helps teams work with more confidence and better tools.
How KESSOI works
Using the CBC lens, we teach practical methods for business viability checks, financial conversations, member follow-up, and intervention when a business starts to struggle.
Typical outcome
The institution benefits from more capable staff, stronger member relationships, and a healthier, more resilient credit culture.
